We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I currently use The Events Calendar in my client's WordPress website (listed above), it's a venue that has weekly repeating shows. The biggest drawback with Tribe's software is how ticket sales and recurring events are handled. I can create a recurring event with no issues, but when I want to sell tickets to any event in that series I have to split it off first, otherwise the tickets sold will only be for the next event in the series' chronological order. Outlined here https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/3685663-recurring-event-support-for-tickets/
How does your software handle this? Can I create a recurring event, set multiple ticket types for that event, and allow the user to buy one of those tickets without first splitting off a single event from the series? Will the ticket(s) sold be for the event they choose in the series, and NOT for the next one in chronological order? Thanks in advance!
Hi Ryan
Thank you for your inquire.
You can find more information about our Events on this link.
Our plugin is supporting recurring events, but at the moment there is no option to set the different prices for the event. If you have recurring event, you should know that the price that you set here will be for one event, and will not be cumulative price for all recurrences, since the customer can just book one event.
Also be sure to test them out on our demo sites https://wpamelia.com/demos/
You can also access the backend on one of the site and try to create your own events.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
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