We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Bonjour,
J'ai installé WooCommerce et Amelia, je les ai configuré ensemble et ça fonctionne bien. Mon seul problème est qu'après validation de la commande via le Panier WooCommerce je n'ai pas de redirection vers l'ajout au calendrier pour permettre à mes clients d'ajouter l'évènement dans leur Agenda.
C'est une fonctionnalité très pratique
Comments vous aves configuré? Ca ne marche pas pour moi...
Quand tu utilise Woocommerce c ne pas possible de avoir le redirection vers l'ajout calendrier. Ils disent ca de le video tutorial.
Merci Nabil, peux-tu m'envoyer le lien de la vidéo tutoriel qui indique cela ?
J'aimerais sinon connaître l'URL de redirection au Calendrier pour ajouter manuellement via une Thank You Page WooCommerce par exemple
Salut,
Voice:
https://wpamelia.com/woocommerce-integration/
Please note: If you enable WooCommerce your customers will not be able to use the Add to Calendar option at the end of the booking process because they will be redirected to the WooCommerce cart.
Tu peux m'aider aussi? Ca ne marche pas pour moi avec woocommerce, il fait un refresh et c tout
Merci Nabil, j'espère que les développeurs pourront me proposer une alternative à l'ajout du calendrier.
Quel est ton problème exactement ? je ne comprends pas envoie des captures d'écran en pièces jointes
De rien!
Bien, pour moi quand je fais une booking, je ne suis pas redirecté a la 'checkout page' ou le 'cart page', je suis redirecté a mon 'home page'
Je vais essaye de faire un video de mon écran
Hello guys
I'm sorry but we don't speak French, and I don't believe Google Translate does justice to the translation.
If you don't see the Cart and Checkout pages, please check if they have been created in pages. Then, in WooCommerce Advanced Settings, you need to select those two pages for Cart and Checkout.
If this is not the issue, please translate your issues to English, and I'll try and help you out as much as I can.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
That was my issue indeed Aleksander!
The issue Berenge is that he wants to have the calendar view after completing the woocommerce checkout. I told him it's not supported, that's why I gave him the link
Ah, I see Nabil
Thank you for helping me out.
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables