We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello Haley
Thank you for your purchase.
Which version of the plugin do you have? If it's not v2.6, please update it. (you should see Work Hours and Breaks radio boxes as you can see in my screenshot below)
Also, if you already have employees created - changing working hours and adding breaks to "Working Hours and Days Off" in Amelia settings will not do anything as employees' working hours will override that. So, you need to access your employees' profiles, and edit their working hours there.
You need to add your working hours, like you did.
Then, when you click on the + sign in the top right, you can select the Breaks checkbox, and choose the time in that work period when the break will be added:
Kind Regards,
Aleksandar Vuković
[email protected]
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