We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2400079
Compatibility with Transposh
Closed

Comments

  •  1
    Claire Royer started the conversation
    May 12, 2020 at 8:41pm

    Hello,

    I'm using Transposh to translate my website but I have these 'square' characters added everywhere in the Amelia booking wizard.

    I tried to bypass Transposh translation for this part by using the recommendations from their FAQ https://transposh.org/faq/#notranslate but it didn't solve the problem. Do you have any suggestion to solve this? Or any (free if possible) translation plugin to recommend and compatible with Amelia?

    Thanks

  • [deleted] replied
    May 13, 2020 at 1:10pm

    Hello Claire,

    We are not aware of that plugin's functionality so I can't tell why those characters are added. We haven't had such a complaint so far, maybe it is some conflict. Unfortunately issues like conflicts with third party plugins or themes are always possible due to the nature of WP.

    You can translate strings using POEDIT or Loco Translate for example. If you want to use POEDIT then this is the instruction:

    1. Download Amelia from TMS Store

    2. Unzip the downloaded file.

    3. Download and install POEDIT. 

    4. Open the program and open the file from the extracted folder on your computer ameliabooking/languages/fr_FR/wpamelia-fr_FR.po.

    5. Change the strings you want.

    6. Save the translation.

    7. Go to ameliabooking/languages/fr_FR/ folder and copy these two files - wpamelia-fr_FR.po and wpamelia-fr_FR.mo back to your website to the location ../wp-content/plugins/ameliabooking/languages/fr_FR/.

    This is an example for French language, but you will choose yours.

    Let me know if this helped!