We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
When I click on the event, all I have are description, picture, and payment confirmation button. There is no detail of instructors and other details like services, how can i have all those services details in event?
Also, once i press the button, I was sent to home page. How can i configure the confirm button to continue to the payment?
Hello Barry,
There isn't a possibility to have the same details for Events that you have for Services in Amelia. Events are a separate feature and have different functionalities than the Services feature. If you want to add some more information about the event you can create a Custom field for this purpose.
Could you please tell me what payment method have you set in Amelia -> Settings -> General? Also, please check if you set the same payment method in the Event, under the Settings tab -in Payments setting