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  Public Ticket #2399417
Company settings - Adresse Field
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  •  1
    CME633 started the conversation

    Hi Support Team
    The values I enter in the address field are not saved, although the message appears that the changes have been saved. What can be the reason for this? Thank's for your support

    Best - Christoph 

  • [deleted] replied

    Hello Christoph, 

    Thank you for your purchase. 

    Could you please tell me have you added Google Maps Api key to Amelia -> Settings -> General? If yes, then this is maybe the cause of the issue. 

    This is needed for the Maps API to work properly:

    You need to enable all necessary APIs in your Google Console:

    6225836173.png

    Also, you have to add your billing account. You can read more about this here.

    After doing that you should enter the Google Map API Key in Amelia -> Settings -> General Settings.

    If you haven't added the Google Maps API key, could you please check if you have some errors in the Console log when you open the Company modal in Amelia -> Settings?

  •  1
    CME633 replied

    Hi Marija
    thanks for your advice. It worked right away. 
    Best - Christoph 

  • [deleted] replied

    You are welcome, Christoph. 

    Great, glad to see that! 

    If you have any other questions or concerns feel free to open a new ticket and we will gladly help.