We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Amelia looks almost perfect for a client project. There is one feature I do not see that I hope you have or that may be in development.
The features is the ability to have a finite number of resources (not people) that would be applicable across all events and appointments, and either selected by the user, or automatically without the user knowing.
Example One: Event Resource
Resource: Microphones
This example would be for events. The example would be that we have 4 microphones and multiple events. So, when an event is created, we would be able to reserve a microphone, or two microphones required for the event.
If another event was scheduled in another room, only the remaining microphones would be available.
Example Two: Services
Resource: Conference Rooms
This is another example. We have a service, let's call it a One-on-One Session. We also have another service called a Deep Dive Session.
We have 3 Conference Rooms. A Conference Room is required for either a One-on-One Session or a Deep Dive Session.
Having a finite Conference Room Resource would prevent us from booking 2 One-on-One Sessions and 2 Deep Dive Sessions at the same time, which shouldn't be possible in our business because we only have the 3 available conference rooms.
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Thank you in advance for taking the time to read this.
There is a good chance we will use your plugin. I'd love to hear that the idea of FINITE Resources were on your development roadmap.
Thanks again, and I look forward to hearing back.
Best,
Scott
Hi Scott,
Thanks so much for your interest in our plugin.
Unfortunately we do not have resource booking in our plugin. Sometimes our users are using employees as resources, but in your use case I think that is not possible to cover first part o your query.