As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hello, I purchased and downloaded WP Amelia this morning, and now I need to add the Step-by-Step Wizard to my site. Within the text block editor I can see the blue Amelia icon, but when I click on it nothing happens (see attachment). I should add that our site is using WP Bakery.
I have tried the following:
Why am I able to see the icon but nothing happens? I really need to use the booking wizard because it is essential that we remove the option for customers to select an employee - we need to remove that field all together.