We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
It's not possible to fill in information in a browser wherefor I was already previously logged in. See attachment. How can I solve this? Is this due to cookies?
Hello Matthias Bekaert,
Thank you for your purchase.
The information in the booking form can't be filled in because you are logged in to your WordPress. When user is logged in to WP the fields are populated with their information and can't be changed. If you want to test the booking process please use the incognito mode or when you are logged out from WP.
If you have any further questions or concerns feel free to ask.