As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
It's not possible to fill in information in a browser wherefor I was already previously logged in. See attachment. How can I solve this? Is this due to cookies?
Hello Matthias Bekaert,
Thank you for your purchase.
The information in the booking form can't be filled in because you are logged in to your WordPress. When user is logged in to WP the fields are populated with their information and can't be changed. If you want to test the booking process please use the incognito mode or when you are logged out from WP.
If you have any further questions or concerns feel free to ask.