As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Is it okay to modify and use the plug-in we bought?
Do you have a price guide if I ask you to modify and plugin customization?
Hello Patrick
You're free to modify the plugin as much as you want, as long as you're not reselling it as your own.
We have a paid customization service, which charges $50 per hour, but unfortunately we haven't been able to accept any custom work, and we won't be in the near future either due to an increased amount of tickets and general work we have with our plugins.
It probably can be done with some custom work, but our developers are very busy at the moment, working on some priority tasks and fixing bugs and issues with our plugins, so they won't be having the time for custom work in near future.
But we can recommend these services for customization:
https://codeable.io/?ref=l1TW1
https://wpkraken.io/?tms-plugins
They do develop such solutions, so can you please send your inquiry to them?
Kind Regards,
Aleksandar Vuković
[email protected]
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