I have been having continuous fatal errors on my site due to Amelia and I'd like to get a refund if possible. I purchased on 3/31/20, so I know I"m past the 15 day window, but it just is not working for me at all.
I use Divi and I had a conversation with someone on chat on 4/2 who said that I could install some code that would make it work better, but my site keeps crashing even with it installed.
I've attached the most recent email from WP about this error. I've got about a dozen of these over the past month.
Ok, wait, I guess I didn't think this through because I am actually still using Amelia for my booking calendar and if you give me a refund I assume that it won't work anymore.
That actually will not be good.
So, could you please reach out to me first with your answer if you are able to cancel?
I have been having continuous fatal errors on my site due to Amelia and I'd like to get a refund if possible. I purchased on 3/31/20, so I know I"m past the 15 day window, but it just is not working for me at all.
I use Divi and I had a conversation with someone on chat on 4/2 who said that I could install some code that would make it work better, but my site keeps crashing even with it installed.
I've attached the most recent email from WP about this error. I've got about a dozen of these over the past month.
Please let me know.
thank you
Ok, wait, I guess I didn't think this through because I am actually still using Amelia for my booking calendar and if you give me a refund I assume that it won't work anymore.
That actually will not be good.
So, could you please reach out to me first with your answer if you are able to cancel?
thanks!
thanks, perfect
You are welcome, Uma.
Please let me know if the issue with the error logs is gone, when you test it out.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help.