Hey there, Awesome Customers!
Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.
During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.
We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!
In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.
Thanks a bunch for your understanding and support!
Catch you on the flip side!
Warm regards,
TMS
Hi - I just purchased this and have been testing it. I added a recurring event, tested it - and then deleted it.
Only the first occurrence deleted - all of the others remained. There is no way to delete them, as no events show in the interface. I see they are still in the database and show on the frontend.
Hello Elaine,
Thank you for your purchase.
When you want to cancel and delete a recurring event, when you click on those buttons in the Event modal, you will be asked if that applies to only that event or all the following (recurring) events. So, if you click on 'No, just this one' only that event will be cancelled/deleted and if you click on 'Delete following' that and all upcoming recurring events will be deleted. Please look at the attachments.
If you have any further questions feel free to ask.
but the issue is, when I clicked to delete it... it deleted ALL of them from the backend, and only 1 from the front end. The rest of the recurring events remains, and there was no way to delete them. This is a bug in your programming.
The only way I could delete them was manually in MySQL.
Hello elaine,
I tested this on our test website, and tried all variations for deleting the event, but it works fine, they are deleted on the back and on the front the same. I can't reproduce the behavior.
Please provide me a temporary WP-admin login for your site where this happens and on which page you have the Events list, so I can check this out. If you have such event please let me know which one is it, if not please reproduce the behavior or tell me the steps I need to take to reproduce it myself.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.