We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
I am configuring Amelia for the following situation:
-1 'employee'
-working in two 'locations'
-providing 2 'services' in the first location and 2 other services in the second location (different pricing policy)
How could I link some services to a single place in my case?
The only workaround I found is to duplicate the employee to have one related to the first location and the other to the second location. And then hide the employee selector by CSS, since we now have two employees..
Is there a setting I have missed to do this in a better way?
Another thing I would like to do is to change the order of fields to have first the location and then the service and ideally hide the service if no location is selected.
You can check the video attached too.
Thanks a lot for your help.
In case it's not clear, I already know how to add more locations to one employee by setting it's working hours, here it's not my issue.
Hello Claire
Thank you for your purchase.
Unfortunately, the workaround you provided is the only workaround that will help you out here, and is what I would suggest also.
Employees are the ones who can be assigned to a certain location, and there's no way of assigning services to locations yet.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello,
Thank you for your feedback.
Is it something scheduled on your roadmap or not at all?
Hi again Claire
We plan on implementing capacity per location, and allowing employees to be assigned to multiple locations at once.
This and a lot more is planned for the future, but I can't say when it will be implemented.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello,
Okay thank you for the info and the great work done with Amelia.
(You can close the ticket, I'm not sure how to do it)