We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello Amelia,
I would like to give customers the ability to Opt-In to a Newsletter when they sign-up and unsubscribe when they delete their account in the Customer Panel,
preferably with a checkbox.
Is this possible?
I only see the following Web Hook actions: “booking completed”, “booking canceled”, and “booking rescheduled”
many thanks,
Steven
Hi Steven Greenwood,
Thank you for your interest in our plugin.
At the moment something like this is not possible unfortunately. It is possible to add customers data after the booking through Web hooks but you would need to delete data manually since it is not connected to deleting the account. However, this is a good suggestion and I will forward it to our team to track the number of votes for the future updates.
Best regards.
Thanks for your reply.
As I understand, one can create Custom Fields e.g. Check Box called "Newsletter".
Then when the Web Hook (https://wpamelia.com/web-hooks-settings/) “booking completed” is triggered,
the customers data including the "Newsletter" custom field would be passed to the external service.
Can you confirm if that is possible?
The user would then be responsible to unsubscribe, usually as a link in the newsletter emails. One could perhaps include an information text as a Custom Field in the Customer Panel.
Hi Steven,
Yes, if you use Zapier for connecting, Zapier will retrieve all data from the booking and you can select which you want to sent to the third party application, including data from custom fields. The only difference with custom fields is that those fields require parsing because those are JSON fields (they are not the same as first name, last name, email etc. fields).
Best regards.