We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Does WP Amelia have 2-way sync with Google calendar, so when I make changes on Google Calendar, it's reflected in Amelia?
Hi Thiago Carvalho,
Thank you for your interest in our plugin.
Unfortunately 2-way sync is not available at the moment. Currently we have 1.5 way synchronisation which means that events that are created with status busy in Google calendar affects the number of free time slots in Amelia by removing them and appointments created in Amelia are added to Google calendar, but if you wish to edit those appointments you need to edit them in Amelia since changes will not be reflected from Google calendar to Amelia plugin.
Best regards.
Is 2-way sync in the roadmap? If so, when's the ETA? I've saw some people in a Facebook group have been waiting for that over a year now
Hi Thiago,
We don't have ETA for this at the moment since it is not among our priorities for couple of next updates. We prioritize our list based on the number of requests from our users and potential customers and at the moment some other features were more requested for the next updates (like recurring option, employees panel, Outlook synchronisation etc.).
Best regards.