Hey there, Awesome Customers!
Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.
During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.
We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!
In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.
Thanks a bunch for your understanding and support!
Catch you on the flip side!
Warm regards,
TMS
I use your plugin wordpress. But when someone try to book and pay via paypal, an error message appear. The message says that "Désolé, il y a eu une erreur durant le traitement de votre paiement. Veuillez réessayer plus tard."
So nobody can pay... My login ID and password for paypal are good. I missunderstand the reason of the unfunctionality. Can you help me please ?
Hello Lena,
Thank you for your purchase.
With PayPal and Amelia there are only two possible mistakes that customers can make. First one is to use Live credentials when Sandbox mode is enabled, and the second one is to copy the wrong PayPal credentials (“Client ID” and “Secret”) to Amelia.
So, could you please check if you turned off Sandbox mode in Amelia Settings?
Also, please check again your Live Client ID and Live Secret on your PayPal account? You have there Sandbox and Live credentials.
Please let me know if this helped!