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In our clinic we have many patients related to one another, usually a parent and a child, or other parent or children. How can I connect them both (or all) in Amelia so that the email address they gave me when they had started applies to both or all patient names?
At the moment I cannot, for example make an appointment with one or the other because Amelia tells me (correctly) that the email address is being used by the parent or other parent - or child, depending on whichever patient was booked in first.
Hello Michael,
Unfortunately, there isn't such option in Amelia.
I see this is a similar ticket to the one you opened couple of days ago, and like I explained there you can only set the email field not to be mandatory if that would help.
I also mentioned this example, using Gmail, there is an option to connect multiple emails to one address, so if your email address is [email protected] all these emails are connected to that email address : [email protected], [email protected], etc. So you can try that out for your mail service provider, maybe it is the same. In this case they will be separate customers in Amelia but all connected to one email address.
If you have any further questions feel free to ask.