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I set a service with maximum 10 users, but once the first customer book the service, the time slot is no longer available.
thanks for the help
Hello Gustavo,
Thank you for your purchase.
You need to enable the option Allow booking below minimum capacity: in Amelia -> Settings -> Appointments in order to allow customers to book the same appointment until the maximum is reached. If this option is disabled, once the minimum is achieved this time slot becomes closed for booking. You can read more about the appointments settings here.
If you have any further questions feel free to ask.
Hi... this setting is enabled, but still not showing the time slot if there is a customer using. I've set the service with a maximum of 10 people on it.
Hello Gustavo,
Could you please tell me are creating an appointment in the back-end or on the front-end? Because if you are trying on the back-end you can't create a new appointment for that time slot, but you only need to Edit that appointment and add more customers to it.
Perfect! Nailed it! The tip to add the customer to the appointment was correct. Thanks
Great, glad to see that solved the issue.
You are welcome.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help.