We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
same of the object
photo1: setting module
photo2: no category displyed
photo
Hello killex55
Thank you for your purchase.
In [ameliabooking] view you can't see or select the category, just services.
If you need your customers to select the category first, you need to use the catalog view, or [ameliacatalog]
Kind Regards,
Aleksandar Vuković
[email protected]
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi again killex55
It's neither illusory, nor fake.
You're selecting categories from which the services will appear on front-end. You can select "All categories", so all services will be shown in the drop-down list; or you can select a certain category, in which case only the services from that category will be displayed in the form.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi, I have selected to show everything, as you saw in the photo, but in the frontend you don't see the categories as they should be. Why?
in the frontend you should open a drop-down list to choose the categories, then once you have chosen the category, you should choose the service, then you should choose the employee and after the locations;
but this is not the case, because the category drop-down menu does not appear ...
Bye
Exactly right, killex55
That is exactly what I told you in my initial response:
In [ameliabooking] view you can't see or select the category, just services.
If you need your customers to select the category first, you need to use the catalog view, or [ameliacatalog]
Let me explain it to you like this:
You have 3 categories, and each category has 2 services inside.
So when you choose "Show all categories" you will see 6 services in the services drop-down on your website without the category drop-down.
If you choose Category 1, you will see only 2 services in the services drop-down, without the category drop-down.
If you need your customers to select the category first, you need to use the catalog view, or [ameliacatalog] shortcode.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
thanks for your answer, but that's not good for me, because if I have the categories, for example: doctor, masseur, barber, manicure, tattoos ... a chaos comes out in the drop-down menu.
If I do as you suggest, you lose the UX of the "stepbystep" module and become a site like any other ...
Bye bye
I see killex55
I will forward the suggestion to our development team, and hopefully they'll see it as a useful upgrade.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables