We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
IMAGE 165 IS FROM YOUR HEALTH DEMO SITE,
IMAGE 164 IS FROM MY WEBSITE LINK: https://www.amitkapadia.in/stm_service/workplace-champions-an-executive-coaching-program/#join
MY NEED FROM AMELIA:
WHEN WE OBSERVE THE TIME SLOTS IN BOTH THE IMAGES -
THE ONE IN DEMO SITE IS PROPERLY ALIGNED AND FITS WITHIN THE RANGE OF ITS OWN RESPECTIVE MARGINS. IT DOES NOT CROSSOVER.
WHEREAS THE TIME SLOTS IN MY WEBSITE CROSSES OVER ITS MARGIN. I TRIED SEVERAL WAYS OUT BUT COULD NOT FIGURE OUT ANY SETTING.
THE ONLY THING I OBSERVED IS THE DIFFERENCE IN WHICH THE TIME SLOTS ARE WRITTEN- 10:30 AM - 12:00 PM IN DEMO V/S. 10 : 30 AM - 12 : 00 PM IN ACTUAL.
THERE EXISTS A SPACE BETWEEN [10 AND : ] AND SIMILARLY BETWEEN [: AND 30].
PLEASE DO THE NEEDFUL AT THE EARLIEST.
Hello Amit,
I assume this is coming as a conflict with your theme's CSS or some other plugin's CSS. If you maybe have some custom time format in your WordPress General Settings please change it to one of the given formats, as this setting applies to Amelia as well, and it is maybe causing this issue.
Please try adding this custom HTML to the page where you have your Amelia shortcode:
<style> span.el-radio-button__inner {width: fit-content !important;} </style>and let me know if this solved the issue!
You are amazing Marija! Your diagnosis worked.
Attaching 2 images. The problem was in my wordpress default setting of timing - [H : I A] now converted to [H:I A].
However, the CSS did not work. But upon changing the default settings, my purpose is solved.
Thankyou.
Hello Amit,
Great, glad to see the issue is gone!
You are welcome.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help.