We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2390484
employee id
Closed

Comments

  •  2
    eyethstudios started the conversation
    May 5, 2020 at 8:18pm

    I want to make a booking form that will choose an employee dynamically. I know I can use employee ID, but that would mean I have to add the shortcode for each single entry- If I'm able to use User ID instead, it would be much better. We already mapped WP users with Amelia Employees

    Right now I have this setup: Employees will create their profiles using Gravity Forms- I'm using one template so I need a way to map the booking form to an user. Amelia Employee ID isn't stored in the Gravity Forms, so I'm unable to do this dynamically


    In this example, the Amelia Employee ID is 6, but the User ID is 37. The User ID is stored when the user submitted the forms.


    Please see the attached photo.

  • [deleted] replied
    May 6, 2020 at 12:43pm

    Hello eyethstudios,

    Unfortunately, this is not possible to achieve in Amelia. The shortcodes can't have employees dynamically, you can only create a shortcode for one specific employee/ID at a time. 

    If you have any other questions or concerns feel free to open a new ticket and we will gladly help.