We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
We have integrated hangout call using Zapier and Web-hook. It works perfectly fine. We want to know how can we use Amelia SMS to send Appointment information along with hangout call link? Is there any to achieve it?
Also, what feature,functionality or integration we can expect by Amelia's next update?
Hello Amol
Unfortunately, there's no placeholder for that, so you wouldn't be able to include the link into Amelia. If integration with Hangout becomes native, as it is now with Zoom, it will be included.
I can't say what will be included in the next update because the whole COVID-19 situation moved priorities around, and stuff like Zoom that was planned to be developed in Q3 2020 got released last month.
We're planning on releasing the Employee's front-end panel and new Customize feature, but I can't say if those will be included in the next update or not.
Kind Regards,
Aleksandar Vuković
[email protected]
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