We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi.
I need to create events that are 45 minutes long.
Unfortunatly I just can see periods of 30 minutes in the back-end of AMELIA plugin.
Sorry but I canno't find solution in your doc.
Can you tell me how to reach this please ?
Thanks.
Gilles Dumas
Hi Gilles,
I am a happy customer and have some time to support you with this.
You can set slot times from 1 minute up to 8 hours in the general setting of Amelia.
Unfortunately the screenshot is in German but you might see where to find it.
Great !
Thanks a lot.
Gilles
Hello Gilles Dumas,
Thank you for your purchase.
Yes, like Heinz said the periods of time for the time slots in Amelia are set by the option Default time slot step that you will find in Amelia -> Settings -> General. So, choosing another time period there is solving the issue.
If you have any other questions or issues feel free to open a new ticket and we will gladly help.
Thank you for helping out, Heinz!