We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
I own a climbing gym where we do climbing classes. The classes are ongoing groups with fixed days and hours. Example:
Monday - Wensday - 19:30-21:30
Cam Amelia be usefull for me to book theses kind of services?
Thanks!
Hi Matias,
Thank you for your interest in our plugin.
I think that Amelia is suitable for your use case but I would be more than grateful if you could provide me with more information so I can answer in details. Do you need separate booking for each class or you need recurring or packages option? Are the classes connected to each other or each is separate?
In our plugin we have services and events, services can last one or multiple hours during one day and events can last multiple days if needed. For services you set employees working hours and in each working period that you create you can assign specific service (or multiple services/classes), and you can create as many working periods in the day as you need to setup everything like you need. Once customer chooses the service (and employee and location if you have multiple employees and locations) he will see available days and time slots and can schedule one appointment in one booking. We are currently working on recurring option where customer will be able to book repeating appointments.
As for the events, you as an admin define the event start and end date and time (it can be multiple different days and times for each day) and customer books the event that is already defined.
You can also try our plugin on our demo sites here. Please do not hesitate to ask more questions, I will be more than glad to answer.
Best regards.
Thanks!
We do climbing clases, 2 times per week. Ideally, the customer signs for at least 1 month of clases in one of varios day/time options, for example:
+Monday and wensday 18:30-20:30
+Monday and wensday 19:30-21:30
+Tuesday and Thursday 18:30-20:30
+Tuesday and Thursday 18:30-20:30
So the client has 8 consecutive clases in the group he choses. The groups are ongoing, the dont have a start nor end date.
So if the customer buy a month of clases from the 8th of may he will end clases on the 7th of june. At the same time, people in the same clase, will start and end in a diferent day.
Maybe its a package opction? 8,16,24 clases?
The clases are concected.
Thanks!
Hi Matias,
You are welcome.
This would be packages option which we don't have at the moment but it is planned for one of our next updates. I will save your use case since we are currently working on collecting ideas for packages and very soon we will begin with implementing it. If you are interested I can contact you once we implement this option?
Best regards.
Shure!
It will also be nice to have freezing days implemented into the packages options.
Thanks!
+1 for packages.
A lot of customers participates regularly to appointments and also events.
I was wondering which feature did you plan to implement for packages?
Would be a customer able to select different appointments, as if he were putting appointments and events in a cart, and pay all of them in a unique options?
Thanks,
Davide
+1 for Packages!
Hi,
The customers should have to select one of this options:
+Monday and wensday 18:30-20:30 x 1 month
+Monday and wensday 18:30-20:30 x 3 month
+Monday and wensday 19:30-21:30 x 1 month
+Monday and wensday 19:30-21:30 x 3 month
+Tuesday and Thursday 18:30-20:30 x 1 month
+Tuesday and Thursday 18:30-20:30 x 1 month
So each of this, are group classes. We do really think that for learning and improving, people need clases, no sessions. Understanding classes as a group o lessons done by the same teacher, about the same theme, in a regular basis.
Hello,
The packages option is certainly one of our priorities for the next updates. The option for freezing days will not be implemented at the moment but I will write down this suggestion for later updates.
As for the cart option, I think that package will be made by admin and the customer will be able to choose one of the created packages, so it will not be as a cart option since services will be defined by the package already, but I cannot say this for sure yet.
We will certainly contact you all once we finish this feature.
Best regards.