We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
When a customer enters his customer panel (frontend panel) he is automatically positioned at the current day.
To look for his appointments, he has to click on every single day until he finds the apointment/s.
Is it possible to have a display view (at the frontend customer admin panel) with all the appointments? or at least, a monthly view with all the appointments of this month?
Thank you
Hello Alvaro,
In the customer panel by default the current week is shown. You can choose a date range for which appointments will be shown like in the back-end on the Amelia -> Appointments page, you don't need to choose one date/day at a time. So, first you click on one date in the calendar and then you can click on another one in the future and that way you will choose a date range (from the first date till the second date) for which appointments will be shown. This way customers can choose one month for which appointments will be available in the list.
It isn't possible to have all appointments shown in the panel without choosing the date range, unfortunately, with the Amelia's current built-in features.
If you have any further questions feel free to ask.
Thank you very much for your answer Marija.
I hadn´t realize that you can select a date range (maybe it could be written somewhere at the customer panel; it is not obvious for customers to find it out).
Anyway, it would be very useful (and I think a feature you have to consider seriously) that all the appointments a user have, are shown by defect at the customer panel. I think it is a basic feature. Don´t you think so?
Best regards.
Hello Alvaro,
You are welcome.
I will forward this to be considered for implementation - adding some label for the date range filter.
I will add this as a feature request so it can be considered for future implementation. I assume we will need to consider how it could be implemented - as that would only be helpful for customer who don't have a lot of appointments. And if someone has a lot of appointments it wouldn't be that convenient.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help.