Hey there, Awesome Customers!

Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.

During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.

We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.

Thanks a bunch for your understanding and support!

Catch you on the flip side!

Warm regards,

TMS

Okay
  Public Ticket #2387642
Zoom accounts
Closed

Comments

  • Michael started the conversation

    In our clinic, almost all of our practitioners have and use their own personal/business zoom accounts for their patients. Is it possible for each of their zoom accounts to be integrated into Amelia, or does the new Amelia zoom integration function only allow one zoom account to be integrated?

    Looking forward to your reply.

  •  2,498
    Aleksandar replied

    Hello Michael

    Once you set up the Zoom Settings you would need to connect your employees/events with zoom hosts.

    To connect employees, go to the Employees page, open Employee and you will see option “Zoom User”. Open the dropdown and you will see the user that you have created while creating the Zoom application.

    It is possible to connect each employee with different zoom user, so they can have separate Zoom accounts for the meetings. To set this go back to your Zoom account. Click on the “User Management” in the left sidebar and then click on the “Users”.

    Kind Regards, 

    Aleksandar Vuković
    [email protected]

    Rate my support

    wpDataTables: FAQ | Facebook | Twitter | InstagramFront-end and back-end demo | Docs

    Amelia: FAQ | Facebook | Twitter | InstagramAmelia demo sites | Docs | Discord Community

    You can try wpDataTables add-ons before purchasing on these sandbox sites:

    Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables

  •  14
    Heinz replied

    Hi Aleksandar

    As I understand Michaels question if it is possible to link different Zoom accounts for the employees not just one account with multiple users.

    We have a similar situation on our platform where some facilitators don’t want to join our service as they need to give up their own Zoom account. I become owner of their account but they want to keep their independency. I also need to pay their monthly or yearly Zoom Pro license as well which will accumulate to a lot of money with a growing team.

    If I only have them as users, not as hosts they can not host independent or parallel meetings and don’t have all the functionalities like breakout rooms.

    I imagine that linking several Zoom account like one for each employee might be a huge change in the Amelia structure but as well a huge benefit for many users as well.

  •  2,498
    Aleksandar replied

    Hi Heinz

    Thank you for your insight.

    Unfortunately, that is not possible at the moment, and I don't believe it will be any time soon. The one account is used to integrate Amelia with Zoom, just like Google Calendar integration, and just like with Google Calendar - you can add multiple users to the same integration.

    I will forward the idea to our Development team, but I don't believe it is something we can add any time soon (if at all).

    Kind Regards, 

    Aleksandar Vuković
    [email protected]

    Rate my support

    wpDataTables: FAQ | Facebook | Twitter | InstagramFront-end and back-end demo | Docs

    Amelia: FAQ | Facebook | Twitter | InstagramAmelia demo sites | Docs | Discord Community

    You can try wpDataTables add-ons before purchasing on these sandbox sites:

    Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables