We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
For events, I want to be able to send the Zoom URL to the student once they've booked the event, however there isn't a placeholder field for this.
Can you please help?
(I don't want to set up the Zoom integration at this stage)
Hello Briony Cullin,
If you don't enable Zoom in Amelia -> Settings , so if you don't have Zoom integration in Amelia, there isn't a possibility to add a link for Zoom meetings using placeholders in Amelia -> Notifications. You can only provide it as a link in the notifications. Or you can put the link in the Description field of the event, as it supports HTML and then put the placeholder for this Description field in Amelia -> Notifications.
If you have any further questions feel free to ask.