We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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  Public Ticket #2386657
Service, Employee, Images, ICONS
Closed

Comments

  • Roger started the conversation
    May 3, 2020 at 1:28am

    I've seen some examples of Service Catalogs showing images instead of the colores shapes and Service and Employees Initials. Could you please indicate how con I set the images for every possible place in the catalog? Is there a naming convention for the gallery, or specific size/resolution  and file types? Thanks in advance. 

  •  14
    Heinz replied
    May 3, 2020 at 11:47am

    Hi Roger,

    I am just a happy customer and like to help you.

    What you need to do is to upload picture for the services and avatars for the employees.

    In the profile of the employee you should see a round icon above the name, click there for the employee avatar. Similar in the event and service editing window.

    Hope that helps and you can find it.

  • Roger replied
    May 3, 2020 at 10:34pm

    Thank you Heinz, 

    I've been doing some testing with different combinations. You can do de avatar pictures, and also the galleries for both employees and services. Lets see what comes up.

    Thanks again.

  • [deleted] replied
    May 4, 2020 at 5:23pm

    Hello Roger Castillo, 

    Thank you for your purchase. 

    Like Heinz said, you can add images to the services and employees as an avatar and you can also add more images to the Services' Gallery which will be shown in the Catalog booking view (above the services / above the booking form). 

    If you have any further questions feel free to ask. 

    Thank you for helping out, Heinzsmile.png

  • Roger replied
    May 4, 2020 at 6:41pm

    Thank you Marija.

    I've experimented with a few combinations and I think Im getting a hold on it.

    On my initial post I included this pic: "Amelia Service Detail Pics.JPG" that shows a smiling nurse. Which would be the best way to reduce the height of the image on the service view?  It is way too big (too tall) and I have to scroll down to start reading.

    Thanks in advance to all of you!

    Best

  • [deleted] replied
    May 5, 2020 at 12:16pm

    You are welcome, Roger. 

    Probably, it would be the best to change the size of the image to the size of that div by default it is 524.33 x 256 px, so it would look proportional.

    You can also try adding custom CSS to the page to have the height to be 256px, but I assume it will look nicer with the first solution. Try adding this custom HTML to the page to see how it will look like when you set the height to be 256: 

    <style>
.el-carousel__container {height: 256px !important;}
    
</style>

    Let me know if this helped!