Hello,

Questions.

When do the reminders with the Zoom Meeting information get sent to the customer? (60 minutes?  30 minutes before?)

Is there a way to control when the notification / reminder gets sent?

Thanks,

    wiL

Thank you Aleksandar,

I'm just following other event / class services that sends a reminder with the ZOOM meeting link 15 to 30 minutes before the event starts.

Sample

Harbour Dance Center

https://harbourdance.com/hdc-live
https://imgur.com/a/IwSqY1W

Check your inbox or junk/spam folder! You will receive an email from FitGrid (approx. 60 minutes) before the start of class with a direct link to the livestream class. If you do not get a link 15 minutes before class, please email [email protected]

Millenium Dance Complex

https://millenniumdancecomplex.com/mdc-livestream/
https://imgur.com/a/83o3hbR

You will receive an email approx. 30 minutes before the class starts, including a direct link to join!

I think this will greatly reduce the support emails of people asking us to email them the link again.

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Also perhaps away to trigger an email with the Zoom link to be sent to a specific attendee.

[Send Reminder Email] link

https://imgur.com/a/9iSWbQf

Thanks,  wiL