We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I cannot figure out how to get the appointment times to display in the calender for the client choice. They should only be able to chose appointmensts from 9:00am to 5 pm. I have tried to set it every way I can. It stil;l displays for the client to choose beginning at 5:10AM!!!!!! How do I get this fixed? Please help! Tod
Im having very similar issue, if you solve your problem can you email me at [email protected] and let me know how you fixed it.
Hello Tod A Eltzroth ,
Apologies for replying late, Friday was a non-working day in our country and we don't work on weekends.
Glad to see you managed to find a solution for the issue that you had. Thank you for letting us know.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help.
Hello JUSTINTHEDESIGNER,
I've just replied to your ticket, so we can continue solving the issue that you have there. Thanks!