I'm having the same issue. Password reset link is not being sent when I enter my valid email and I know that emails are working because every other email is being sent. Would you mind not replying privately so others can see the solution to this issue?
When I try to request a new password, nothing happends.
I don't get an access link.
I am using a test account on my website...
I'm having the same issue. Password reset link is not being sent when I enter my valid email and I know that emails are working because every other email is being sent. Would you mind not replying privately so others can see the solution to this issue?
Please advise.
Hello SocialSquared ,
Please open a new, your, ticket and we will gladly help out. We will send you the file that will fix the issue. Thanks!
Hi - I have the same problem. Can you send me a file to fix the issue too?
Thank you!
Hello Warren,
I see you have opened a separate ticket for this issue and that my colleague sent you the fix there.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help.