We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
If I can only have one email address per client how do I address the problem of creating a booking for a young child of the client parent?
Hello Michael,
The email field don't need to be mandatory in the booking process, there is an option to disable the email as a mandatory field in Amelia -> Settings -> General if that would help your use case.
For some mail service providers like Gmail for example, there is an option to connect multiple emails to one address, so if your email address is [email protected] all these emails are connected to that email address : [email protected], [email protected], etc. So you can try that out for your mail service provider, maybe it is the same.
Hope this helps!