I had tried using Amelia Lite to evaluate the product before making a purchase. The product worked fine.
Now, I purchased the Basic version of the product, and following the instructions, I deactivated & deleted the Lite version and then installed and activated the Basic version.
While Amelia is now visible on the WP Nav-bar, any of the tabs (settings, configuration, calendar, dashboard) are only showing a blank page with no content.
I have not specified any domain for this version yet (I don't know where to add - as i don't have any screen where I can add domain)... Don't know if that is the issue.
Issues like this are usually caused by conflicts with other plugins, or by some issues in the database. I can't say without taking a look.
As for the domain - that is your website, so where you activate the plugin is where you'll be able to use it.
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party.
You can write credentials here just check Private Reply so nobody can see them except us.
Just to update... thank you for the support. We managed to fix the issue. There was some conflicting configuration. You can treat this issue as closed.
I had tried using Amelia Lite to evaluate the product before making a purchase. The product worked fine.
Now, I purchased the Basic version of the product, and following the instructions, I deactivated & deleted the Lite version and then installed and activated the Basic version.
While Amelia is now visible on the WP Nav-bar, any of the tabs (settings, configuration, calendar, dashboard) are only showing a blank page with no content.
I have not specified any domain for this version yet (I don't know where to add - as i don't have any screen where I can add domain)... Don't know if that is the issue.
Please guide urgently.
Hello Maneesh
Thank you for your purchase.
Issues like this are usually caused by conflicts with other plugins, or by some issues in the database. I can't say without taking a look.
As for the domain - that is your website, so where you activate the plugin is where you'll be able to use it.
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party.
You can write credentials here just check Private Reply so nobody can see them except us.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi...
Just to update... thank you for the support. We managed to fix the issue. There was some conflicting configuration. You can treat this issue as closed.
Hello Maneesh
Thank you for letting us know the issue has been resolved.
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables