We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
In my client's website, we have already created a number of products - which are actually services - and have expected to be able to link to them via Edit Services. But as you can see here, when I want to make this linking, only Appointment and the first four WooCommerce products show up! I figured I'd be able to scroll down to the specific product, but it seems as if it's frozen here.
Admittedly, my client's website has hundreds of products in it and I expected this task to not be easy, scrolling through many items, but I didn't think it would be impossible!
How can I connect a service in WPAmelia to a listed WC product/service?
Hello Ian
We've had this issue a while ago, but it was fixed since then.
Which version of the plugin do you have installed? If it's not v2.6, please update it, and test again. We just verified that this issue doesn't exist on the latest version of the plugin.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Aleksandar,
Thank you for your help. Updating to 2.6 fixed the problem. I hope you had a happy national holiday!
However, I had no idea that there was a newer version of Amelia available! When viewing my plugins in the dashboard, it doesn't indicate that there's a new version available, like most of the other plugins there. Why can't you make it so it tells me I need an update?
And why do I have to go through so many steps to get to the page where I find the update file to download?
Hi Ian
I'm glad to hear the issue was resolved.
Have you activated the plugin in Amelia Settings/Activation?
If you did, you should've received a notification that a new version is available in the dashboard.
Please subscribe to our Newsletter, and keep an eye on the next update (should be in a week or two). If you don't see there's an update in your Plugins section, please open a new ticket and let me know and I'll forward it to our development team.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables