Thank you for your purchase, and sorry for the inconvenience.
Can you please use English in the tickets, as none of us speak Spanish.
I can't say what caused the issue until I take a look.
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party.
You can write credentials here just check Private Reply so nobody can see them except us.
hOLA NO ME FUNCIONA EL PLUGIN DESPUES DE COMPRARLO, LA VERSIÓN LITE SI FUNCIONABA, AL COMPRAR LA VERSIÓN COMPLETA NO FUNCIONA.
AL INTENTAR ENTRAR EN AMELIA CUALQUIERA DE SUS OPCIONES APARECE EL ERROR..
"Ha habido un error crítico en tu web. Por favor, revisa el buzón del correo electrónico de administración de tu sitio para instrucciones."
QUE PUEDO HACER?
Hello Javier
Thank you for your purchase, and sorry for the inconvenience.
Can you please use English in the tickets, as none of us speak Spanish.
I can't say what caused the issue until I take a look.
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party.
You can write credentials here just check Private Reply so nobody can see them except us.
Kind Regards,
Aleksandar Vuković
[email protected]
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