Holiday Notice – Support Unavailable on April 18 and April 21
We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!
In the meantime, if you need any help, feel free to:
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Use the support widget in the bottom right corner on our websites (Amelia and wpDataTables) — our latest AI-powered assistant is there 24/7 to help with basic and intermediate questions,
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Browse our detailed documentation (Amelia, wpDataTables)
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Explore helpful articles,
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Or check out our YouTube channels for video guides!
Amelia YouTube Channel
wpDataTables YouTube Channel
Thank you for your understanding, and we wish you a wonderful holiday weekend!
Hi,
I was directed here from codecanyon to post this problem.
The problem is that "Separate DB connection" works fine only when I click “Test DB Connection”. But when I click "Apply" I get “There was a problem with you SQL connection – Connection refused.”
And saving at "Settings" tab that do not work either – an error shows up: “There was a problem with you SQL connection – Connection refused.”
Please help!
Best,
Michael
Hello Michael
Sorry for the inconvenience.
No settings can be saved if there's a connection that doesn't work properly under "Separate DB Connection" tab.
Do you maybe have another connection which isn't set up properly?
Also, could you please provide me the connection details for that database, so I can try from my end?
Just make sure you enable the "Private" response, so no one else can see them except for us.
Kind Regards,
Aleksandar Vuković
[email protected]
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