We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
I am trying to set a cron job for the scheduled notifications. After trying all the methods under your FAQ and setup documents, I failed to setup the cron job.
I tried to add via WP Admin tools' Cron Events and evrytime I tried to add php cron I receive the following error: "Failed to save the cron event PHP Cron."
I tried to add via domain host SSH and after adding the cron it does not seem to be running.
Kindly please assist with the resolution.
Thank you,
I managed to sort our the problem with domain host . All is working fine thank you.
Hello Tania
Thank you for letting us know the issue is resolved.
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Kind Regards,
Aleksandar Vuković
[email protected]
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You can try wpDataTables add-ons before purchasing on these sandbox sites:
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