We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2375137
Service prices in booking form
Closed

Comments

  •  14
    Heinz started the conversation
    April 24, 2020 at 9:34am

    I just changed my [ameliasearch] shortcode to [ameliabooking] as the tablet and mobile version of the search form is not acceptable for most users. The booking shortcode is much more mobile friendly

    BUT

    problem there is that the prices for the services are missing on the first page.

    The price for extras will show up below after adding one, but the price for the service is only visible after setting a date/time in the checkout form.

    Can this easily be changed by the developers?

  • [deleted] replied
    April 24, 2020 at 12:04pm

    Hello Heinz, 

    Yes, the prices of the services on the Booking view/shortcode are not shown on the first step.

    Unfortunately, this can't be changed. Again, I can add that as a feature request for future consideration.

    You can check out the Catalog view, the prices of the services are shown before customers choose one of the services, so maybe that view will be more convenient for your use case. You can check out how does it look like here. 

    If you have any further questions or concerns feel free to ask.