We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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  Public Ticket #2372961
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Comments

  • Shane Naidoo started the conversation
    April 22, 2020 at 7:38pm

    HI there


    I have purchased your plugin , but would like to find out the following. Im just using this plugin as a booking, not for payment


    1. can I rectrict my booking to  by services: example ,package 1 has 4 lessons, so i need customers to book only 4 lessons, pacakge 2 has 8 , so i need customers to book only 8 lessons. 

    2. can i have the "eg:teachers to have their appointments on the frontend as you have for the customers? and for them to be able to manage their dates and times on the frontend?

    3. is it possible to have multibooking function per service?


    Thank youfor your reply, will really appreacite it..........

    3. 

  • Shane Naidoo replied
    April 22, 2020 at 7:49pm

    sorry, I also see, that you support other time zones, but you say that it is for several timezones, please can you list the 7 as my services are in taiwon, turkey, uk, and lots more


    Thanks

  •  2,576
    Aleksandar replied
    April 24, 2020 at 6:42am

    Hello Shane

    Thank you for your purchase.

    1. Unfortunately, the plugin doesn't offer Package options, so there's no way you can limit your customers in this way. Unfortunately, there's no workaround for this at the moment.

    2. This is being developed, and it should be included in the next update. I cannot guarantee that it will be, nor can I promise when it will be released, but it should be within the next 2 weeks.

    3. Bulk purchasing is also not possible, I'm afraid. You could add multiple appointments to the WooCommerce cart (with a workaround), if you wish to use WooCommerce as a payment option.

    4. Back-end will be shown in the time zone WordPress is configured for, but front-end can be shown in client's time zone by simply enabling that slider in General settings.

    Kind Regards, 

    Aleksandar Vuković
    [email protected]

    Rate my support

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