We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
How can I change the term for employees and services on the backend as well?
Hi I am a happy customer and I have changed some terms at least in the German translation with editing the .po/.mo file with Poedit.
You need to find the files on your server /wp-content/plugins/ameliabooking/languages/ and than probably in the en_US folder.
Best, Heinz
You are a saint for answering this for me. It works perfectly! THANK YOU!!!
Haha, thanks I already can sense the halo hovering above me :D
One thing you need to know, keep the changed files somewhere on your computer as they get lost on the next Amelia update and you need to upload them again. A bit of a huzzle but probably worth it.
Hello Joe, hello Heinz!
Thank you once again for your help!
Joe, that's exactly what I would've suggested. We've had non-working days in our country in Friday and Monday due to Orthodox Easter, so having awesome, happy customers like Heinz is a real life-saver in situations like this
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Interesting behaviour found:
Some weeks ago I changed the translation from Service in the de_De.po file from Buchung to Dienstleistung and it worked fine even in the backend.
Just now I changed all the translations from Employee from Mitarbeiter to Facilitator*in and it does not show up, neither rin the backend nor in the frontend form.
In the fronend it now changes translation from "any employee" to "Jede/r employee" instead of "Jede/r Facilitator*in".
I even changed it in the en_US file to be translated to Facilitator and it does not change in the label of the form.
Halt/Stop: I found the label settings again, which I forgot about, so in the frontend it is changed. Backend is not so important but would be nice to be able to change as well.
Hi again Heinz
I'm glad to hear you found the Labels.
If you change the .po file, but the Label settings are enabled - the changes you made in the .po file will not be applied, so if you still want the back-end to be translated as well as front-end, you will need to disable Labels, and to modify the file (probably every time the plugin updates).
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables