We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi Team,
Can you please explain to me how can I track in google analytics of this https://www.prevailpsychology.com/make-an-appointment-with-prevail-psychology/ form because we need to add thank you page in google analytics to track the form. Also, I just want to update you that patient or end-user doesn't know if they need to click on the "Finish" button for the redirection to specific page and because of this issue we can lose the form conversion.
Hello Kal
Yes you can use hooks like beforeConfirmedBooking that will be triggered when your customers confirm booking. You can set that redirect URL that you need like on this script(we use https://www.google.com as example, but you will replace this with your own URL)
<script> window.beforeConfirmedBooking = function() { window.location.href = "https://www.google.com"; }; </script>Please insert this script on page where you insert Amelia shortcode.
So this happens as soon as they confirm the booking; before they click on "Finish", and it should work fine.
Kind Regards,
Aleksandar Vuković
[email protected]
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