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Hi Support,
Please help me setting up Amelia in Spanish for webpress.com not wordpress.org. This means that I can not access folder specified in step 5 from the instructiond here: https://wpamelia.com/faq/
How can I translate Amelia plugin?You can translate Amelia plugin using the POEDIT. Here are the steps that you need to do:
1. You need to download and install POEDIT.
2. After that open the program and open the file from your website located in ameliabooking/languages/fr_FR/wpamelia-fr_FR.po.
3. Translate all the strings that are not translated
4. Save the translation.
5. Go to ameliabooking/languages/fr_FR/ folder and copy these two files called wpamelia-fr_FR.po and wpamelia-fr_FR.mo back to your website in the location ../wp-content/plugins/ameliabooking/languages/fr_FR/.
Please provide assistance.
Regards,
Hello Edgar Franco,
Thank you for your purchase.
The folder in step 5 is Amelia folder inside the WordPress folder, so you can access it when you download the plugin, the wp-content/plugins is the part for WordPress folder navigation. But, Amelia is a WordPress plugin and it can't work outside of the WordPress platform, if that is what you want to achieve?
Hello Marija,
Thank you for the reply. You are 100% correct. I misread the instructions.
Hello Edgar,
Apologies for replying late, we had couple of non-working days, Friday - Monday, due to a holiday.
You are welcome. Glad I could help!
If you have any other questions or concerns feel free to open a new ticket and we will gladly help.