We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I'm trying to create a system that captures custom data and stores it on WP as a user. This data is then passed to Google Sheets and Contacts. I want to make sure your plug can be used for scheduling with the data I've stored. So for example, if someone wants to schedule an appointment, they would need to login or register with the WP core and that would then be used for scheduling. I want to make sure they don't need to sign up for "Amelia" if they are already a customer on the system. Thank you.
Hi David Subers,
Thank you for your interest in our plugin.
Unfortunately I am afraid that something like this isn't possible with our plugin. Amelia customers can only be connected with WP Amelia customer user role. You can, using for example user role editor add multiple user roles to one customer if you need your customers to have multiple roles. Our plugin works in that way that customers that are logged in the WordPress don't have to fill their personal info during the booking since it reads from WP, but if they are not logged in the WP they will have to enter their information.
Best regards.