We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I've already been told that you can't change the 24 hour format on the timepicker for the [ameliasearch] shortcode, but I'm hoping there are some kind of other options. In general, this plugin seems very boxed in and not developer friendly at all.
Anyways, I'd like to be able to pre-select some of the search fields, such as date, services, etc. Also, is it possible to limit which staff members are shown? I'm trying to limit the number shown to 3 at a time but random.
Hello Kenny Griffin,
Yes, the 24 hour format can't be changed on the timepicker when using the [ameliasearch] shortcode, and in the back-end when setting up employees' work hours and creating events, unfortunately. But as I see my colleague forwarded this to the development team so they can check if that can be changed somehow in the future. For now, that is the way it is.
Unfortunately, such options as pre-selecting date, services, etc. are not available in Amelia. You can find all of the shortcodes that you can use on your pages here, so you can check them out and see which one would suit your business needs most. There isn't an option to limit the number of employees shown on the front-end in Amelia.
If you have any further questions or concerns feel free to ask.