We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
I need to translate de plugin to catalan. I created a folder "ca" and i use the spanish mo & po for working in the translation. I rename the files names to "wpamelia-ca.po" and "wpamelia-ca.mo", but the plugin not show in catalan when upload the folder to the web plugin.
I'm doing something wrong?
Thanks for your help in advance.
Hi again,
I solved the problem. Finally I use other plugin for create po and mo files. Now it works!
Thanks
Hello Josep Antoni ,
Thank you for your purchase.
Glad to see you managed to find a solution to the issue you had.
We recommend translating the plugin using one of the plugins for this purpose, like Loco Translate for example, or the program POEDIT. Please note that the folder with translations (po and mo files) will not be in Amelia, when you update it, so you need to save these files on your local machine and add them to Amelia after each update. Or you can send us the translations and we can add them to the plugin in our next major update.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help.