We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I was creating a simple table using the WPDataTables native table maker. It consists nearly entirely of boolean fields (single line choice), with the options of Yes, No.
The system was setting these mysql columns as varchar(2000). So, after just a few columns the database would not allow anymore to be added because the row length was too great.
I manually changed the entries to varchar(10) and everything works fine. You may want to consider the default size of varchars in an instance like this. Maybe 2 or 3 times the longest possible answer.
Hey Daryl
Thank you for your purchase, and for your feedback.
I have forwarded the issue to our lead developer, and hopefully he'll be able to change it for the next update.
Can I also ask you to add it as a feature suggestion on our Suggest a Feature page? That goes straight to our development team.
Thank you once again.
Kind Regards,
Aleksandar Vuković
[email protected]
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