Okay
  Public Ticket #2357528
Enable Customer Pane;
Closed

Comments

  • Leah started the conversation

    I would like to enable the customer panel but that option is not showing in the customer role settings (see attached screenshot).

  • [deleted] replied

    Hello Leah, 

    Apologies for replying late, we are not working on weekends. 

    The Customer Panel features was added in version 2.4 of Amelia, so you probably have some later version of the plugin. Please update Amelia to its latest version and you will be able to have Customer Panel. 

    Please follow these instructions for updating the plugin manually, if you need that: 

    1) Download the zip from our store 

    2) Use FTP to open /yourwordpressfolder/wp-content/plugins

    3) Delete existing ameliabooking folder

    4) Upload previously downloaded ameliabooking folder through FTP to plugins folder (unzip it)

    5) Go to WP-admin panel, open Plugins section

    6) Deactivate Amelia Plugin, and then activate it again

    7) Clear server and browser cache

    ___________________________________________________________

    If you are using hosting where you are not allowed to your FTP  then follow those instructions:

    1) Download the zip from our store 

    2) Delete Amelia plugin from WordPress Plugins page

    3) Click on Add new on Plugins page

    4) Click on Upload plugin on Plugins page

    5) Choose previously downloaded ameliabooking zip file

    6) When uploading is done, please Activate Amelia plugin

    7) Clear server and browser cache.

    Please note that if you delete plugin from Plugins page you WILL NOT lose your data, because it is already saved in your database.

    Please note that our plugin have a size of around 6 MB so if yo are not able to upload the plugin through WordPress plugins page, then you need to increase following:

    upload_max_file size, 

    post_max_size ,

    max_execution_time

    You should be able to find these values in your php.ini file or on your hosting panel. If you can't find it yourself please ask your hosting provider to provide it.

    If you have any further questions or concerns don't hesitate to ask,