We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello, and thank you for your awesome support so far!
I face a new issue, which includes time-slots.
When I am inserting a new appointment manually in the back-end, that specific slot isn't available for further booking in the back-end. But it is available in the front-end for some reason, although I've put minimum and maximum capacity, both to "1".
Is there something I am missing?
Once again you saved my day. Thank you so much!
You are welcome!
Glad I could help.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help.