We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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  Public Ticket #2355441
POS woomerce integration
Closed

Comments

  • Sebastiaan started the conversation
    April 9, 2020 at 9:21am

    Hi,

    I have a few pre sale questions : 

    Does you customer database communicate with the woocommerce customer database ?

    Can I make an appointment on the admin side and process the payment through the woocommerce POS once the customer has finished his service (massage) ? Which requires your products to show in Woocommercer as bookable products. Otherwise I will have to create double entries, the same service on Woocommerce and in Amelia. Or will AMelia services show up in the POS without entering them manually ?

    Once a booking is made on the admin side, can I send a payment link to my customer to pay the bill before they come ?

    (as an order created in Woocommerce where the payment is pending) and I can send the payment link with the description of the ordered service/product .


    Upselling, when a customer makes his booking online and we choose the Woocommerce payment option at the back end, will he be able to add other products from the woocommerce shop to combine that to his appoinment booking ? So a mix of and appointment and products in the same cart ?

    Many thanks for your support and information.

    Regards 

    Sebastiaan

  • [deleted] replied
    April 9, 2020 at 1:05pm

    Hi Sebastiaan,

    Thanks for your interest.

    Unfortunately it is not possible to be used with POS, maybe you can change status manually later and enable On-site payment and that manually change, but direct communication is not possible.

    There is one WooCommercee product that is generated automatically that is linked to booking.

    Regarding last question, yes, that would be possible for one appointment at a time.