We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi there,
i love the plugin and have maybe a suggestion.
We ran into the problem that we organize multiple events in different locations on different dates.
If we have to cancel an event on a specific date, i guess we are not able to cancel that event on a specific date. we have to cancel the entire event?
It would be nice just to cancel the date, not the entire event
is it correct that the event input mask is collection the location from the location tab?
I cant wait to get a solution
cheers
marco
Hello Marco
Thank you for your purchase.
If you create an event that lasts several days, then yeah - if you cancel one of the dates, the entire event will be cancelled. A workaround for this would be to select a date range until the day you wish to cancel the event, then skip that day and add another date range, like this:
The event does collect locations from Locations dashboard, if that is what you meant by the second question, yes.
Kind Regards,
Aleksandar Vuković
[email protected]
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Alexandr,
thanks for the quick response
here is a little scenario which we want to accomplish
Every second weekend we will held a course over three days (in our case it will be 22 events per year)
It will occur that we have to cancel one event or more during circumstances we can't foreseen yet.
As an example
Create the events in January, update events in March or so, because of Training of the employees we have to cancel an event on a weekend in August.
We want that the event is still shown on the website.
How can we accomplish that? (code snippets?)
cheers
Marco
Hello Marco
Unfortunately, at the moment the plugin can't create events that will be recurring bi-weekly. So, you would need to create an event for every occurrence.
I don't, however, understand why you need that event shown. Do you need it shown as closed, or still available even though it's closed?
If it's the former - you can simply change the event's capacity to "1", create a fake customer, and assign that customer to the event. In front end it will still be shown, but as Closed. If it's the latter - I'm afraid there's no way to accomplish that.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables